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Accessibility Statement

This statement was last updated on 01/16/2025

 

We at Credit of America, LLC are working to make our site creditofamerica.com accessible to people with disabilities.

1. Our Commitment to Accessibility

At Credit of America, LLC ("Credit of America," "we," "us," or "our"), we are dedicated to ensuring digital accessibility for people with disabilities. Our mission is to empower individuals on their financial journey by providing transparent and effective credit builder loan products. We believe that everyone, regardless of ability or technology, deserves equal access to financial tools and information. We are continually improving the user experience for everyone and 01applying the relevant accessibility standards to make our website and services as inclusive as possible.

2. Conformance Status

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

3. Accessibility Features

To support our commitment, we have implemented several features to enhance the accessibility of our website and services:

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  • Alternative Text for Images: We provide descriptive alternative text for all meaningful images to ensure that users relying on screen readers can understand the visual content.

  • Keyboard Navigation: Our entire website is designed to be fully navigable using only a keyboard, allowing users with motor impairments to access all features and functionality without a mouse.

  • Readable Fonts and Contrast: We use clear, legible fonts and maintain sufficient color contrast between text and its background to support users with visual impairments, including color blindness.

  • Accessible Forms: All online forms, including our credit builder loan application, are designed with accessibility in mind. They feature clearly labeled fields, logical tab order, and instructions to simplify completion for users of assistive technologies.

  • Consistent Structure: We use consistent headings, layouts, and navigation structures across our website to make it easier for all users to find information and understand the content.

  • Resizable Text: Users can adjust the text size of our website through their browser settings without losing functionality or readability.

4. Third-Party Content Disclaimer

While we strive to ensure our entire digital presence is accessible, our website may include content or integrate with third-party tools that are not fully conformant with our accessibility standards. This can include embedded content from external services, financial calculators, or other widgets that are outside of our direct control.

We actively encourage our third-party partners to prioritize accessibility and adhere to WCAG 2.1 Level AA standards. However, we cannot guarantee the accessibility of content provided by external sources. If you encounter any barriers while interacting with third-party content on our site, please let us know, and we will do our best to provide an alternative or assist you.

5. Feedback and Support

Your feedback is essential to our ongoing efforts to improve accessibility. If you encounter any accessibility barriers, have difficulty accessing any part of our website, or have suggestions on how we can improve, we encourage you to contact us. Please be sure to specify the web page and the nature of the issue. We take all feedback seriously and will consider it as we evaluate ways to accommodate all of our users.

6. Contact Information

For any accessibility-related questions, concerns, or support requests, please contact us through one of the following methods:

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Credit of America, LLC

We are committed to providing an accessible experience and will work to address your concerns in a timely manner. Thank you for choosing Credit of America.

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